Forrester Research concluded this by questioning about 4,500 people about how they feel about a statement that says that the bank they use does what is best for the public and not themselves.

Those who answered positively fell into the minority, with a percentage of thirty three to sixteen percent. The bottom seven banks included Bank of America, Chase, Capital One, TD Bank, Fifth Third, Citibank and HSBC. Not surprisingly, data collected shows that for the last seven years, these banks have been at the bottom of the survey.

Experts in finance remain skeptical of the idea that the banks will regain a decent image. Stephanie Anne Regina, a financial analyst gives her opinion on the situation.

"I don't think that theoretically, banks cannot regain the trust of customers. It's a matter of them not doing anything that would bring it back. They could spend less money on PR people trying to help their image and more time on working to make changes in their infrastructure."

But can our issues with banks be our own fault? Passive and non-responsive, customers are not pulling their funds out of banks. They might feel mad, but their behavior isn't a reflection on these feelings.

Maybe if we got angry enough to pull our money out of our accounts and switch our funds to a smaller bank, then the larger banks would have reason to begin treating customers differently.

But regardless of the craziest outbursts when people became mad over the bonuses that were handed to Wall Street, we still have not reacted yet. For the time being, it seems as though things are going to remain at the status quo until things get so bad that it is too late to turn back.

Mallory Megan is employed by a debt collection agency. Also she writes stories on business, finance, consumer spending and collection agencies. Visit the Uber Article Directory to get a totally unique version of this article for reprint.

Most of these boast a quick fix, but that quick fix might be bankruptcy. Yes, bankruptcy is one way to address your financial issues, but in most cases it should be a last resort. The fact that you claim bankruptcy stays on your credit report for ten years which means that your chances of getting credit, jobs, a place of residence, or insurance are significantly lowered.

It's always a smart move to think about other options before deciding to file for bankruptcy. Speak with your creditors. Most of the time a re-payment plan can be etched out that is changed or can be paid in installments. Credit counseling services can work with you and your creditors to make debt repayment plans.

If you are thinking about a second mortgage, be wary. These loans need your house as collateral. Bankruptcy can put an end to foreclosures, debt collection activities and it may rid you of unsecured debts. Exemptions are also provided that allow you to you hold on to certain assets. However, personal bankruptcy does not usually eliminate child support, fines, taxes, alimony and in some cases student loans.

It will not usually permit you to keep your property if your creditor has a security lien or mortgage that has not been paid. A relatively recent tweek in bankruptcy laws makes certain hurdles that you have to overcome before you can even file for bankruptcy, it doesn't what type of bankruptcy. First, you have to get credit counseling from an organization approved by the government within six months before filling.

Bear in mind that in certain cases you need to pass a test that requires you to confirm that your income level does not exceed a certain amount.

Mallory McGuinness works for a collections agency that works with a debt collection lawyer. She also writes articles on business and finance, consumer spending and collections agencies. You can get a unique content version of this article from the Uber Article Directory.

Collectors must be careful to abide by the Federal and State laws that apply because people's financial problems are sometimes a sensitive issue. The Federal Trade Commission says that a collector has to positively identify the person who owes money before they can announce that the purpose of the call is to collect debt.

The bill collector will then issue a statement, sometimes called a "mini-Miranda" that lets the customer know that they are a collector.

Collectors also have to follow the state laws that state how they must proceed. A lot of companies use electronic systems now to help bill collectors remember all of the laws and regulations regarding each call.

Collectors utilize computers and an assortment of automated systems in their jobs. Companies will keep track of their accounts by using computers, and collectors are able to keep track of collection attempts in the past and other information in notes on the computer. Like most call centers collectors use headsets in lieu of regular phones. Automatic dialing allows bill collectors to work quickly and efficiently with no chance of dialing the wrong number. Typically, in house bill and account collectors work in an office environment, people who work for a third party agency might work in a call center type environment.

The work has the capacity to be stressful; people get angry when they are asked about their debts. The best collectors must face rejection regularly, but still be ready willing and able to make their next call in a positive voice. Fortunately for them, some customers appreciate aid in resolving their debts.

Mallory Megan works for a debt collection agency. Also she composes articlesabout finance and business, consumer spending and debt collection.